course title

The Course

100% Online with support and Webcam Sessions with the Course Tutor.

This complete course consists of both self-study content and one-to-one Webcam Sessions with the Course Tutor.

It is recommended for English learners and users with an intermediate (B1) level and above. The course deals with international communication and is aimed at English learners who communicate regularly via email, mostly for professional reasons.

The goal of the course is to improve the quality of your emails, using appropriate tone and levels of expression that will not make your writing look too direct or even rude.

This course also lays out fundamentals for improving writing skills in general, with a range of resources, useable templates and idiomatic expressions.

The content of the course is split over 4 key modules and over 25 lessons, containing 35 Video and Audio files, over 250 slides and tons of downloadable templates, activities and interesting do's and don'ts.

At the end of each module you will find additional writing practice activities you can send to the course tutor for comments and corrections.

You will also be able to have a 30-min one-to-one webcam session with the tutor at the end of each module.

Maximise your possibilities of building great working relationships with peers, customers, suppliers, superiors, etc...

Increase your level of written expression and grow your confidence in writing in English.

See you inside!

Steve Gowlett

Course creator and tutor

Course benefits
Starting the email well

Work through a checklist of this key areas to keep in mind when writing an email, including TONE, CLARITY and EXPRESSION.

Icebreakers and greetings

Avoiding spam filters

and more

the middle of the email
The core of the email

Learn how to paragraph and punctuate correctly.

Describe a process.

Report information and results.

Contrast and contradict.

Express a sense of urgency while being diplomatic.

and that's not all...

ending the email
How to end the email

Here we look at key expressions for Calls to action (CTA) or next steps.

How to express gratitude

Make your expectations clear

Final pleasantries and signing off

and plenty more

Plus Bonus Material

Listen to a Podcast episode on how to write better cover letters.

Get access to loads of additional tips to further enhance your writing skills

Download templates you can use.

Course Curriculum

  INTRODUCTION (Total Video / Audio Play time 11 mins)
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days after you enroll
  Module One: Getting Started (Total Module Video / Audio Play time 47 mins)
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days after you enroll
  Module Two: The beginning of an email (Total Module Video / Audio Play time 22 mins)
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days after you enroll
  MODULE THREE: The Middle of the Email (Total Module Video / Audio Play time 50 mins)
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days after you enroll
  MODULE FOUR: The end of the email (Total Module Video / Audio Play time 10 mins)
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days after you enroll
  BONUS MODULE (Total Audio Play time 20 mins)
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days after you enroll

Choose a Pricing Option

Frequently Asked Questions

What is the recommended English level for this course?

This course is targeted at all learners with an Intermediate (B1) and above level.

When does the course start and finish?

The course starts the moment you enrol and is accessible for 3 months. It is a completely self-paced online course, you can go as quickly or as slowly as you wish within that time period, but 3 months should be more time than you need to complete it.

What if I am unhappy with the course?

I would never want you to be unhappy! If you finish the course, implement the techniques and recommendations and feel you haven’t learnt anything that has helped to improve your email writing, you can email me within 30 days of purchase for a full refund.

Does this course lean more towards British English?

I am British, but this course is designed for International English users on the international arena and does not specifically focus on British English, but English in general.

Will there be support provided during the course?

Definitely! I will be available to provide you help on questions that you have regarding the course content and its materials.

Can I download any of the course material?

For personal use only, you can download the pdf files and the audio files. Some people may prefer to download the audio files to listen to on an mp3 player or smartphone. See terms and conditions for more information:


What are the IT requirements for this online course?

For viewing the videos: - Good internet connection - Web Browsers - Google Chrome, Mozilla Firefox, Safari (Mac), Opera and Internet Explorer (11 and beyond)

I would recommend you use a laptop, PC or Tablet. Smartphones will be fine for the audio and video files, but a bigger screen is recommended for the text content and for a more comfortable course experience.

What do I do if I need help?

If you need help with something related to the course, please contact me at [email protected].

Thank you!


Start writing excellent emails today.